At LuxAVS, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.
1. Information We Collect
We may collect personal information from you when you visit our website, make a purchase, fill out forms, subscribe to our newsletter, or engage in marketing activities. This information may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- IP address and browsing data
- Any other information you voluntarily provide
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Process orders and transactions
- Communicate with you regarding your account, orders, or customer service inquiries
- Send promotional emails, SMS messages, and marketing materials about our products, services, and promotions
- Personalize your experience on our website
- Comply with legal obligations
3. Marketing and Communications
By providing your email address or phone number, you are opting in to receive communications from LuxAVS, including but not limited to promotional emails, newsletters, and SMS messages. You may receive information about our latest products, services, promotions, and offers.
Opting Out:
- You may opt out of receiving promotional emails by clicking the “Unsubscribe” link in the email footer.
- To stop receiving SMS messages, you can reply “STOP” to any SMS message you receive from us.
- Even if you opt out of marketing communications, we may still send you essential transactional emails regarding your purchases or account.
4. Data Retention
We retain your personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
5. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes. However, we may share your data with:
- Trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep your information confidential.
- Legal authorities, if required to comply with applicable laws and regulations or to protect our legal rights.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze website traffic, and support marketing efforts. You can control the use of cookies through your browser settings.
7. Security of Your Information
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates to your personal information
- Request the deletion of your personal information in certain circumstances
- Opt out of marketing communications at any time
To exercise these rights, please contact us at the email or phone number provided below.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: [email protected]
